Technology and software subscriptions
Renewals, MRR and churn risk in one place
Subscription businesses win or lose on renewals, but the signals are scattered across billing, support and product usage. IbixOS brings them onto the account, builds the renewals pipeline for you and keeps MRR in step with finance.
Day one dashboard
Ready at go liveMRR, expansion and churn this month
Renewals due in 90 days by risk
Net revenue retention
Accounts at risk
Onboarding sessions booked
The problem
What gets in the way today
Renewals found too late
Term end dates live in spreadsheets and surface weeks before expiry.
Two versions of MRR
Sales and finance report different numbers for revenue and churn.
Churn signals nobody sees
Open tickets, falling usage and late payments never reach the account owner.
How IbixOS solves it
Workflows that are ready at go live
- 1
Renewals pipeline
Renewal deals are created 120 days before term end, with owners, tasks and forecast.
Customer 360CEO dashboard
- 2
Subscription invoices from the ERP
Invoices and payments sync from the ERP, so MRR, expansion and churn match finance.
Credit and receivables
- 3
Churn risk on the account
A risk score from open tickets, usage drops and late payments, visible on the record and in reports.
Customer 360CEO dashboard
- 4
AI onboarding agent
Answers setup questions from your documentation and books training sessions for new customers.
AI agents
Modules used
The parts of IbixOS this runs on
Customer 360 with group hierarchy
Every call, message, quote and invoice on one timeline. Parent and child companies roll up so you see the whole group.
CEO dashboard and scorecards
Revenue, pipeline and activity by rep, product, city and team, measured against targets and updated as work happens.
Credit and receivables
Payment terms, credit limits and a credit score from real payment history, visible to sales before they quote.
AI voice and chat agents
Agents that answer calls and chats around the clock in English and Arabic, using your live catalog and prices.
Book a demo
See IbixOS run on your own catalog
Tell us a little about your team. A product specialist will reply within one working day to set up a 45-minute session.
- A live walkthrough with your own products and a sample customer journey
- A four-week rollout plan for your team and systems
- Pricing: a monthly fee per user plus AI usage, sent as a written proposal
Or email crm@ibixos.com