Education and training
Answer every applicant and fill every intake
Enquiries peak around intakes and outside office hours, and counsellors cannot reply to all of them quickly. IbixOS answers course and fee questions, books counselling calls and tracks each applicant through to enrolment.
Day one dashboard
Ready at go liveEnquiries by course and intake
Counselling calls booked
Enrolment conversion by counsellor
Corporate training pipeline
Campaign responses
The problem
What gets in the way today
Intake peaks
Enquiries spike before each intake and many arrive in the evening.
Uneven follow up
Some counsellors follow up the same day, others a week later.
Corporate deals by email
Corporate training needs quotes, approvals and POs that are tracked in email.
How IbixOS solves it
Workflows that are ready at go live
- 1
AI agent for course questions
Answers course, fee and schedule questions and books counselling calls.
AI agentsProduct knowledge
- 2
Enquiry pipeline by intake
Every applicant on one record with WhatsApp follow up and tasks for the counsellor.
Inbox and WhatsAppCustomer 360
- 3
Corporate training quotes
Quotes with approvals and PO tracking for company training programmes.
Quotes and orders
- 4
Nurture by course interest
Email and WhatsApp campaigns to applicants grouped by the course they asked about.
Marketing engine
Modules used
The parts of IbixOS this runs on
AI voice and chat agents
Agents that answer calls and chats around the clock in English and Arabic, using your live catalog and prices.
Product and price knowledge
Your catalog, datasheets, stock and price lists in one searchable place for reps and AI agents alike.
Inbox, Teams chat and WhatsApp
Email, WhatsApp and internal Teams chat land on the right customer record, so nobody sells from a private inbox.
Customer 360 with group hierarchy
Every call, message, quote and invoice on one timeline. Parent and child companies roll up so you see the whole group.
Quotes, approvals and orders
Build quotes from live price lists, route discounts and terms for approval, and track every revision until the PO arrives.
Marketing engine
Campaigns, forms, audiences and website tracking that feed qualified leads straight into the sales pipeline.
Book a demo
See IbixOS run on your own catalog
Tell us a little about your team. A product specialist will reply within one working day to set up a 45-minute session.
- A live walkthrough with your own products and a sample customer journey
- A four-week rollout plan for your team and systems
- Pricing: a monthly fee per user plus AI usage, sent as a written proposal
Or email crm@ibixos.com