Agentic AI operating system for CX
Sales, support and marketing, one agentic AI operating system
IbixOS is a complete agentic AI operating system for CX, not a CRM with an AI feature bolted on. AI agents qualify leads, answer customer questions and run campaigns, while every call, WhatsApp message, quote and ticket lands on one customer journey, for growing companies in the UAE, Saudi Arabia and beyond.
- AI agents across sales, support and marketing
- Odoo and Microsoft 365
- Live in 4 weeks
One system, three jobs
Sell, support and market from one customer record
IbixOS is a complete agentic AI operating system for CX: sales, support and marketing together, not a CRM with an AI feature bolted on.
Sell
Pipeline, quotes and orders in one record, with AI agents that qualify leads and book meetings.
- CRM with pipeline and group hierarchy
- Quotes, discount approvals and orders
- AI agents that qualify and book
Support
Every ticket and portal update on the customer timeline, answered by AI agents day and night.
- Unified customer record across every channel
- Tickets and portal records on the timeline
- AI voice and chat agents that answer around the clock
Market
Campaigns, audiences and content that turn website and portal activity into pipeline.
- Campaigns across email, WhatsApp and web
- Audiences built from real customer data
- Prospecting to find new accounts to target
24/7
AI agents that answer in English and Arabic
One journey
Calls, WhatsApp, email, Teams and quotes on one record
Connected
Odoo and Microsoft 365, synced both ways
4 weeks
From kickoff to your team selling live
One journey
From the first call to the purchase order, on one record
Most teams piece a deal together from call logs, WhatsApp on personal phones, email threads and quote files. In IbixOS every step writes itself to the customer's journey, so anyone can pick up where the last person left off.
Day 1, 2:14 am
AI agent answers
A buyer calls at night. The agent finds two matching models and pushes the product page to the caller's screen.
Day 1, 8:40 am
WhatsApp follow up
The rep reads the transcript on the record and sends the datasheet on WhatsApp.
Day 2
Meeting booked
A product demo lands in the rep's Outlook calendar and on the account timeline.
Day 3
Quote sent
A quote built from live Odoo prices goes out as a branded link and PDF.
Day 6
Revised quote
The customer asks for better terms. A 7% discount is approved by the manager in one click.
Day 9
PO received
The PO is attached, the order is created and pushed to Odoo for delivery.
The platform
Eight modules that share one customer record
Sell, support and market from the same data, across eight modules. No sync jobs between tools you bought separately, no copy and paste between screens.
Customer 360 with group hierarchy
Every call, message, quote and invoice on one timeline. Parent and child companies roll up so you see the whole group.
- Group hierarchy with roll-up totals
- Journey timeline across every channel
- Territories, owners and visibility rules
AI voice and chat agents
Agents that answer calls and chats around the clock in English and Arabic, using your live catalog and prices.
- Inbound and outbound voice calls
- Website chat with product cards
- Transcripts and summaries on the record
Quotes, approvals and orders
Build quotes from live price lists, route discounts and terms for approval, and track every revision until the PO arrives.
- Branded quote links and PDFs
- Discount and credit term approvals
- Quote to order with PO capture
Product and price knowledge
Your catalog, datasheets, stock and price lists in one searchable place for reps and AI agents alike.
- Specs and datasheets searchable
- Customer price lists and live stock
- Side by side product comparisons
Inbox, Teams chat and WhatsApp
Email, WhatsApp and internal Teams chat land on the right customer record, so nobody sells from a private inbox.
- Shared inbox with assignment
- WhatsApp conversations on the record
- Internal chat threads per deal
CEO dashboard and scorecards
Revenue, pipeline and activity by rep, product, city and team, measured against targets and updated as work happens.
- Targets by rep, team and month
- Scorecards and leaderboards
- Drill down to the individual deal
Marketing engine
Campaigns, forms, audiences and website tracking that feed qualified leads straight into the sales pipeline.
- Forms with UTM and source tracking
- Email, WhatsApp and call campaigns
- Website visitor journeys
Credit and receivables
Payment terms, credit limits and a credit score from real payment history, visible to sales before they quote.
- Credit score for every account
- Receivables and ageing from the ERP
- Approvals for over-limit orders
AI agents
A customer calls at night. Here is what happens next.
IbixOS agents are trained on your catalog, your prices and your process. They do the work a good rep would do on the first call, then hand over a qualified, documented opportunity.
- 1
Answers the call
On your own number, in English or Arabic, at 2 am as well as 2 pm.
- 2
Searches your catalog
Specs, datasheets, stock and customer price lists, live from Odoo.
- 3
Compares products
Puts two or three models side by side against what the caller needs.
- 4
Pushes the product page
Sends a link that opens on the caller's screen while they are still talking.
- 5
Books a meeting
Finds a free slot in the right rep's Outlook calendar and confirms it.
- 6
Writes to the record
Transcript, summary and next step land on the customer's journey.
Industries
Set up for the way your industry sells
The same platform, configured with the pipelines, quotes, agents and dashboards that fit your market. Pick yours.
Quote technical products in minutes, not days
Distributors of instruments, tools and industrial equipment sell thousands of SKUs to engineers who want specs, stock and a price today. IbixOS puts the catalog, the price lists and every customer conversation in one place, and lets an AI agent handle the technical questions that arrive after hours.
What gets in the way
Slow quotes
Product data, stock and prices sit in the ERP and in spreadsheets, so a simple quote takes a day or more.
Missed renewals
Calibration and service due dates are tracked by hand, and the work goes to whoever calls the customer first.
Scattered group accounts
A customer group with many sites and buyers looks like ten unrelated accounts.
How IbixOS solves it
Technical enquiries answered at any hour
The AI agent searches the full catalog with datasheet specs, compares models side by side and sends the product page to the caller's screen.
AI agentsProduct knowledge
Quotes from live Odoo prices and stock
Reps build quotes from customer price lists and current stock, discounts over the limit go for approval, and every revision is tracked until the PO arrives.
Quotes and ordersProduct knowledge
Calibration and service renewals
Due dates from the service portal create renewal tasks and WhatsApp reminders 60 days ahead.
Marketing engineInbox and WhatsApp
One view of the customer group
Every site and subsidiary rolls up under the parent, with open quotes, orders, invoices and certificates.
Customer 360Credit and receivables
Day one dashboard
Ready at go liveQuotes sent and win rate by product line
Calibrations due in the next 90 days
Pipeline by territory and rep
Overdue receivables by customer group
After-hours enquiries answered by AI
Track every tender, BOQ and variation on one record
Contractors and suppliers to construction sell through long cycles with owners, consultants and main contractors all involved. IbixOS links them to the project, keeps BOQ quotes and revisions in order, and shows credit exposure before you commit.
What gets in the way
Enquiries everywhere
Tender and BOQ requests arrive by email, WhatsApp and phone, and nobody has the full picture.
Many parties per deal
Owner, consultant and contractor each influence the award, and the relationships live in people's heads.
Credit risk found late
Retention, payment terms and exposure are tracked by finance, outside the sales process.
How IbixOS solves it
Project records with every party
Link the owner, consultant and main contractor to each tender, with stage, value and next step.
Customer 360
BOQ and material quotes with approvals
Line-item quotes with revisions, approval rules for margin and payment terms, and PO capture on award.
Quotes and orders
Site visits booked for you
The AI agent books site visits and meetings straight into the rep's Outlook calendar.
AI agentsInbox and WhatsApp
Credit checks before release
A credit score from payment history flags risky contractors before new orders go out.
Credit and receivables
Day one dashboard
Ready at go liveTenders by stage and value
Quote revisions per project
Win rate by consultant
Credit exposure by contractor
Site visits booked this week
Reply to every buyer in minutes, day or night
Property leads arrive from portals, campaigns and WhatsApp at all hours, and the first agent to reply usually wins. IbixOS captures every lead on one record, lets an AI agent qualify buyers and book viewings, and shows which brokers convert.
What gets in the way
Leads go cold
Portal and social leads arrive on WhatsApp faster than agents can answer them.
Same questions, all night
Buyers ask about price, payment plans and handover dates in the evening and at weekends.
Inventory and performance in sheets
Unit availability and broker results are tracked in separate spreadsheets.
How IbixOS solves it
WhatsApp lead capture from portals
Leads from property portals and campaigns land in one WhatsApp inbox, attached to the buyer's record with the source.
Inbox and WhatsAppMarketing engine
Buyers qualified 24/7
The AI agent asks budget, unit type and timeline in English or Arabic, then books a viewing with the right broker.
AI agents
Unit and payment-plan quotes
Send a quote with the unit, price and payment plan, with approval for any discount.
Quotes and ordersProduct knowledge
Broker scorecards
Response time, viewings, reservations and conversion for every broker, against monthly targets.
CEO dashboard
Day one dashboard
Ready at go liveNew leads by portal and campaign
Median first response time
Viewings booked
Reservations and value this month
Broker leaderboard
From enquiry to order with the right price and credit check
Traders and distributors live on speed and margin across thousands of SKUs and many price lists. IbixOS brings live stock and customer prices into every quote, checks credit on every order, and spots accounts that stop buying.
What gets in the way
Quoting is slow and error-prone
Thousands of SKUs and customer price lists make every quote a manual job.
Credit checked by phone
Sales calls finance to ask whether an order can go out.
Silent churn
Repeat buyers go quiet and nobody notices for months.
How IbixOS solves it
Live stock and price lists
Stock and customer-specific price lists sync from Odoo, so reps and the AI agent quote the right price.
Product knowledge
Quote to order in minutes
Build, send and convert quotes to orders, with approval for anything below the floor price.
Quotes and orders
Credit on every order
Credit limit, open balance and payment history are checked automatically, and over-limit orders go for approval.
Credit and receivables
Reorder and win-back campaigns
Accounts that have not ordered in 60 days get a reminder and a task for their rep.
Marketing engine
Day one dashboard
Ready at go liveOrders and gross margin by brand
Accounts not ordered in 60 days
Orders held for credit
Quote to order conversion
Top products by city
Renewals, MRR and churn risk in one place
Subscription businesses win or lose on renewals, but the signals are scattered across billing, support and product usage. IbixOS brings them onto the account, builds the renewals pipeline for you and keeps MRR in step with finance.
What gets in the way
Renewals found too late
Term end dates live in spreadsheets and surface weeks before expiry.
Two versions of MRR
Sales and finance report different numbers for revenue and churn.
Churn signals nobody sees
Open tickets, falling usage and late payments never reach the account owner.
How IbixOS solves it
Renewals pipeline
Renewal deals are created 120 days before term end, with owners, tasks and forecast.
Customer 360CEO dashboard
Subscription invoices from the ERP
Invoices and payments sync from the ERP, so MRR, expansion and churn match finance.
Credit and receivables
Churn risk on the account
A risk score from open tickets, usage drops and late payments, visible on the record and in reports.
Customer 360CEO dashboard
AI onboarding agent
Answers setup questions from your documentation and books training sessions for new customers.
AI agents
Day one dashboard
Ready at go liveMRR, expansion and churn this month
Renewals due in 90 days by risk
Net revenue retention
Accounts at risk
Onboarding sessions booked
Turn group, event and corporate enquiries into bookings
Hotels and venues get their most valuable enquiries on WhatsApp and email, often outside office hours. IbixOS captures them, lets an AI concierge answer and book on your website, and manages corporate accounts and banquet quotes end to end.
What gets in the way
Enquiries wait for office hours
Group, event and corporate requests arrive on WhatsApp and email at night.
Website visitors leave
Guests cannot see rooms and packages in a conversation, so they book elsewhere.
Corporate accounts by hand
Negotiated rates, credit terms and banquet deposits are tracked in sheets.
How IbixOS solves it
Group and event enquiries on WhatsApp
Every enquiry lands in one inbox on the guest or company record, with dates, pax and budget.
Inbox and WhatsApp
AI concierge on your website
Shows rooms and packages, answers in English and Arabic, and books or hands over to the sales team.
AI agentsProduct knowledge
Corporate accounts with credit terms
Negotiated rates, credit limits and payment history for every corporate account.
Customer 360Credit and receivables
F&B and banquet quotes
Menus, room hire and packages on one quote, with approvals for discounts and deposit tracking.
Quotes and orders
Day one dashboard
Ready at go liveGroup enquiries and value by source
Response time to event enquiries
Banquet quotes pending
Corporate account production
Website conversations and bookings
Every call answered, every appointment confirmed
Clinics lose patients to missed calls and slow replies. IbixOS answers calls and messages at any hour, books and confirms appointments, and manages corporate and insurer relationships. Clinical records stay in your clinical system.
What gets in the way
Missed calls, missed patients
Busy front desks miss calls at peak times and after hours.
Repeated questions
Patients ask about services, doctors and prices in English and Arabic.
Partner accounts untracked
Corporate wellness and insurer relationships have no owner or pipeline.
How IbixOS solves it
AI voice agent for bookings
Answers calls day and night, explains services and books appointments in English or Arabic.
AI agents
WhatsApp confirmations and reminders
Confirmations and reminders go out from the same record to cut no-shows.
Inbox and WhatsAppMarketing engine
Consistent service and price answers
Services, packages and prices are held as product knowledge, so every answer matches.
Product knowledge
Corporate and insurer accounts
Quotes, contracts and renewals for corporate wellness and partner accounts.
Customer 360Quotes and orders
Day one dashboard
Ready at go liveCalls answered and appointments booked
No-show rate after reminders
Enquiries by service
Corporate contracts in progress
Busiest hours for enquiries
Answer every applicant and fill every intake
Enquiries peak around intakes and outside office hours, and counsellors cannot reply to all of them quickly. IbixOS answers course and fee questions, books counselling calls and tracks each applicant through to enrolment.
What gets in the way
Intake peaks
Enquiries spike before each intake and many arrive in the evening.
Uneven follow up
Some counsellors follow up the same day, others a week later.
Corporate deals by email
Corporate training needs quotes, approvals and POs that are tracked in email.
How IbixOS solves it
AI agent for course questions
Answers course, fee and schedule questions and books counselling calls.
AI agentsProduct knowledge
Enquiry pipeline by intake
Every applicant on one record with WhatsApp follow up and tasks for the counsellor.
Inbox and WhatsAppCustomer 360
Corporate training quotes
Quotes with approvals and PO tracking for company training programmes.
Quotes and orders
Nurture by course interest
Email and WhatsApp campaigns to applicants grouped by the course they asked about.
Marketing engine
Day one dashboard
Ready at go liveEnquiries by course and intake
Counselling calls booked
Enrolment conversion by counsellor
Corporate training pipeline
Campaign responses
Book more test drives and service visits
Dealers and service centres get calls and messages at every hour and lose them at peak times. IbixOS answers, compares models, books test drives and service slots, and runs fleet deals with the right approvals.
What gets in the way
Calls overflow
Sales and service lines are busy at peak times and closed at night.
Bookings in many systems
Test drives and service bookings are split across tools and people.
Fleet deals need structure
Fleet customers need quotes, credit terms and steady follow up.
How IbixOS solves it
AI agent for sales and service
Answers after hours, compares models and trims, and books test drives and service slots.
AI agentsProduct knowledge
WhatsApp for quotes and updates
Quotes, reminders and service updates on WhatsApp, all on the customer record.
Inbox and WhatsApp
Fleet quotes with approvals
Volume pricing, discount approvals and credit terms for fleet accounts.
Quotes and ordersCredit and receivables
Service due reminders
Reminders based on last visit and mileage bring customers back to your workshop.
Marketing engine
Day one dashboard
Ready at go liveTest drives booked
Service bookings by source
Fleet pipeline
Leads by model
Missed calls recovered by AI
Answer rate requests first and follow up every quote
Freight forwarders and logistics providers win on response time. IbixOS captures rate requests from every channel, keeps lane quotes and revisions in order, and shows each shipper's credit exposure.
What gets in the way
Rate requests pile up
Requests arrive in shared inboxes and wait for someone to pick them up.
Quotes expire silently
Quotes pass their validity date with no follow up.
Exposure in another system
Shipper credit and receivables are held by finance only.
How IbixOS solves it
Rate request capture
Requests from email, WhatsApp and web forms land on the shipper's account with an owner.
Inbox and WhatsAppMarketing engine
Lane quotes with approvals
Quotes with validity, revisions and approval for margins below target.
Quotes and orders
Follow up before expiry
Tasks and reminders go out before each quote expires.
Customer 360
Credit per shipper
Credit limits, receivables and payment history from the ERP on every account.
Credit and receivables
Day one dashboard
Ready at go liveRate requests and response time
Quote win rate by lane
Revenue by customer and trade lane
Overdue receivables
Quotes expiring this week
Keep contracts renewing and requests answered
FM and maintenance companies run many sites, contracts and variations at once. IbixOS holds each contract with its sites and renewal dates, takes service requests at any hour and keeps variation quotes moving.
What gets in the way
Renewals tracked in email
Contract renewals and variation orders live in inboxes.
Night calls reach voicemail
Urgent service requests after hours are missed or delayed.
Details spread across teams
Sites, assets and contract terms are held by different people.
How IbixOS solves it
Contract accounts
Every site, asset and renewal date for a client in one record.
Customer 360
Service requests at any hour
The AI agent takes requests, creates a ticket and assigns a task.
AI agents
Variation and renewal quotes
Quotes with approvals for pricing and terms, tracked to signature.
Quotes and orders
Account manager scorecards
Renewals, variations and response times for each account manager.
CEO dashboard
Day one dashboard
Ready at go liveContracts renewing in 90 days
Service requests by site
Variation quotes pending approval
Revenue by contract
Response time to requests
One customer history across the store, chat and sales team
Online and store customers ask the same product questions on chat, WhatsApp and phone, and bulk buyers need quotes the store cannot produce. IbixOS connects your Shopify store, answers product questions with AI and runs B2B quotes from the same catalog.
What gets in the way
Repeated product questions
Chat, WhatsApp and phone ask the same questions about specs and stock.
B2B buyers need quotes
Bulk and business buyers need a formal quote the store cannot produce.
Split customer history
Orders live in the shop and conversations live somewhere else.
How IbixOS solves it
Shopify synced to Customer 360
Orders and customers sync from Shopify onto the customer record and timeline.
Customer 360
Website assist panel
Searches the catalog, compares products and passes the conversation to your team with context.
AI agentsProduct knowledge
Bulk and B2B quotes
Quotes from the same catalog, with approvals for volume discounts.
Quotes and orders
Audiences from purchase history
WhatsApp and email campaigns to customers grouped by what they bought.
Marketing engine
Day one dashboard
Ready at go liveOnline orders by channel
B2B quotes and conversion
Top questions asked of the AI
Repeat purchase rate
Campaign revenue
Proposals, meetings and collections in one view
Consultancies and firms sell through proposals and relationships, then chase invoices in another system. IbixOS tracks each proposal to acceptance, logs meetings and emails automatically and shows receivables per client.
What gets in the way
Proposals go dark
Proposals take too long to write and are not tracked after sending.
No shared pipeline
Partners and managers cannot see the pipeline in one place.
Collections are separate
Invoices and overdue fees are not visible to the relationship owner.
How IbixOS solves it
Engagement pipeline
Proposal quotes with revisions and online acceptance by the client.
Quotes and orders
Microsoft 365 logged automatically
Meetings and emails from Outlook are logged on the client record.
Inbox and WhatsAppCustomer 360
Approvals for fees and terms
Discounts on fees and non-standard payment terms go through approval.
Quotes and orders
Receivables per client
Invoices, payments and credit from the ERP on every client.
Credit and receivables
Day one dashboard
Ready at go liveProposals sent and win rate
Pipeline by service line and partner
Meetings this week
Receivables over 60 days
Revenue by client
Not listed? See all industries or tell us how you sell.
Integrations
Connected to the systems you already run
IbixOS sits between your ERP, your phones and your inboxes, so reps stop switching screens and finance and sales see the same numbers.
- Two-way sync on a schedule and on demand
- Every sync run logged with its result
- Credentials encrypted and never shown in the browser
IbixOS
One customer record for every system
Odoo
Products, stock, price lists, invoices and payments in; quotes, orders and call notes out.
Microsoft 365
Outlook mail, Calendar and Teams chat on the customer record.
WhatsApp Business
Two-way conversations and approved templates in the shared inbox.
IP PBX telephony
Calls, recordings and transcripts matched to the caller.
Shopify
Orders, customers and products synced from your store.
Website widget
Chat, voice, product cards and booking on your own site.
Calibration and service portals
Instruments, due dates, work orders and tickets.
Excel and CSV import
Accounts, contacts, products and price lists in bulk.
REST API and webhooks
Signed webhooks and API keys for your own systems.
Compare
What you get without extra licences or projects
Large CRM suites can do almost anything with enough add-ons and partner work. IbixOS ships the pieces growing Gulf companies actually need, ready on day one.
Swipe the table sideways to see every vendor.
| Capability | IbixOS | Salesforce | Microsoft Dynamics 365 | SAP Sales Cloud |
|---|---|---|---|---|
| AI voice agents with your catalog included | Included | Add-on | Add-on | Custom build |
| Screen push during calls | Included | Custom build | Custom build | Custom build |
| WhatsApp inbox on the customer record | Included | Add-on | Add-on | Add-on |
| PBX call transcripts on the record | Included | Add-on | Add-on | Add-on |
| Odoo two-way sync with an admin login | Included | Custom build | Custom build | Custom build |
| Approvals for discounts and credit terms built in | Included | Included | Custom build | Included |
| Credit score from payment history | Included | Custom build | Add-on | Add-on |
| Marketing run as a service | Included | Not available | Not available | Not available |
| Live in 4 weeks | Included | Custom build | Custom build | Custom build |
| Built for UAE and Saudi VAT, Arabic and territories | Included | Add-on | Add-on | Add-on |
Summarised from public vendor documentation, September 2026. Vendors change packaging often.
ROI estimate
What answered calls and faster quotes are worth to you
Put in your own numbers. The formula and every assumption are shown under the result.
Estimate per year
- Hours returned to sales
- 1,380 hoursWorth about AED 165,600
- Extra orders from answered calls
- 60 ordersAbout AED 720,000 in revenue
- Value of faster quote follow-up
- AED 172,800From same-day follow up and reminders
Estimated total value
AED 1,058,400
This is an estimate, not a quote or a promise. Assumptions: 3 hours saved per user per week over 46 working weeks, valued at AED 120 per hour. Missed calls counted on 300 days a year, with 25% being new sales enquiries and 10% of those becoming an order. Faster quote follow-up lifts the win rate on quoted value by 2 percentage points.
How it works
Live in four weeks, with us beside you
A fixed plan with a named implementation lead. Your team keeps selling while we set IbixOS up around them.
- 1Week 1
Discover and connect
Workshops with sales, finance and marketing, then your systems are connected.
- Odoo and Microsoft 365 connected
- Accounts, contacts and products imported
- Pipeline stages agreed
- 2Week 2
Configure
IbixOS is set up the way your team already sells.
- Approvals, territories and teams
- Quote templates and terms
- Catalog knowledge and price lists
- 3Week 3
Agents and channels
AI agents learn your catalog and your channels go live in test.
- Voice and chat agents trained
- WhatsApp and PBX connected
- Test calls and review
- 4Week 4
Go live
Your team starts selling in IbixOS with us beside them.
- Role-based training
- Dashboards and targets live
- Two weeks of hands-on support
Where is our data stored and how is it secured?
Each company runs in its own tenant with strict separation from every other customer. Integration credentials are encrypted at rest, every change is written to an audit log, and access follows roles, teams and territories. Hosting in a UAE or Saudi cloud region is available when data residency is required.
Does IbixOS work in Arabic?
Yes for your customers. AI agents speak and write English and Arabic, and Arabic names, messages and documents are stored and searched like any other text. The application screens for your team are in English today.
How does the Odoo integration work?
You create an Odoo user for IbixOS and enter its login once. Products, stock, price lists, customers, invoices and payments sync in; quotes, orders and call notes are pushed back. The sync runs on a schedule and on demand, and every run is logged with its result.
How is IbixOS priced?
A monthly subscription per user, AI agent usage billed by the minute or message, and a fixed implementation fee agreed up front. After a demo we send a written proposal for your team size and channels.
Can we move from our current CRM or spreadsheets?
Yes. We import accounts, contacts, leads, open deals, products and price lists from Excel, CSV or an export of your current CRM, and map owners and territories. History is imported where the source system allows it.
Is there a mobile app?
IbixOS runs in the browser on phones, tablets and desktops, so reps can look up an account, log a visit or send a quote on the road. WhatsApp and call activity reaches the record without anyone opening a separate app.
What support do we get?
A named implementation lead for the first four weeks, then support by email, WhatsApp and phone during UAE and Saudi business hours, with response times written into your agreement.
Book a demo
See IbixOS run on your own catalog
Tell us a little about your team. A product specialist will reply within one working day to set up a 45-minute session.
- A live walkthrough with your own products and a sample customer journey
- A four-week rollout plan for your team and systems
- Pricing: a monthly fee per user plus AI usage, sent as a written proposal
Or email crm@ibixos.com