Healthcare and clinics
Every call answered, every appointment confirmed
Clinics lose patients to missed calls and slow replies. IbixOS answers calls and messages at any hour, books and confirms appointments, and manages corporate and insurer relationships. Clinical records stay in your clinical system.
Day one dashboard
Ready at go liveCalls answered and appointments booked
No-show rate after reminders
Enquiries by service
Corporate contracts in progress
Busiest hours for enquiries
The problem
What gets in the way today
Missed calls, missed patients
Busy front desks miss calls at peak times and after hours.
Repeated questions
Patients ask about services, doctors and prices in English and Arabic.
Partner accounts untracked
Corporate wellness and insurer relationships have no owner or pipeline.
How IbixOS solves it
Workflows that are ready at go live
- 1
AI voice agent for bookings
Answers calls day and night, explains services and books appointments in English or Arabic.
AI agents
- 2
WhatsApp confirmations and reminders
Confirmations and reminders go out from the same record to cut no-shows.
Inbox and WhatsAppMarketing engine
- 3
Consistent service and price answers
Services, packages and prices are held as product knowledge, so every answer matches.
Product knowledge
- 4
Corporate and insurer accounts
Quotes, contracts and renewals for corporate wellness and partner accounts.
Customer 360Quotes and orders
Modules used
The parts of IbixOS this runs on
AI voice and chat agents
Agents that answer calls and chats around the clock in English and Arabic, using your live catalog and prices.
Inbox, Teams chat and WhatsApp
Email, WhatsApp and internal Teams chat land on the right customer record, so nobody sells from a private inbox.
Marketing engine
Campaigns, forms, audiences and website tracking that feed qualified leads straight into the sales pipeline.
Product and price knowledge
Your catalog, datasheets, stock and price lists in one searchable place for reps and AI agents alike.
Customer 360 with group hierarchy
Every call, message, quote and invoice on one timeline. Parent and child companies roll up so you see the whole group.
Quotes, approvals and orders
Build quotes from live price lists, route discounts and terms for approval, and track every revision until the PO arrives.
Book a demo
See IbixOS run on your own catalog
Tell us a little about your team. A product specialist will reply within one working day to set up a 45-minute session.
- A live walkthrough with your own products and a sample customer journey
- A four-week rollout plan for your team and systems
- Pricing: a monthly fee per user plus AI usage, sent as a written proposal
Or email crm@ibixos.com