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Automotive dealers and service

Book more test drives and service visits

Dealers and service centres get calls and messages at every hour and lose them at peak times. IbixOS answers, compares models, books test drives and service slots, and runs fleet deals with the right approvals.

Day one dashboard

Ready at go live
  • Test drives booked

  • Service bookings by source

  • Fleet pipeline

  • Leads by model

  • Missed calls recovered by AI

The problem

What gets in the way today

  • Calls overflow

    Sales and service lines are busy at peak times and closed at night.

  • Bookings in many systems

    Test drives and service bookings are split across tools and people.

  • Fleet deals need structure

    Fleet customers need quotes, credit terms and steady follow up.

How IbixOS solves it

Workflows that are ready at go live

  1. 1

    AI agent for sales and service

    Answers after hours, compares models and trims, and books test drives and service slots.

    AI agentsProduct knowledge

  2. 2

    WhatsApp for quotes and updates

    Quotes, reminders and service updates on WhatsApp, all on the customer record.

    Inbox and WhatsApp

  3. 3

    Fleet quotes with approvals

    Volume pricing, discount approvals and credit terms for fleet accounts.

    Quotes and ordersCredit and receivables

  4. 4

    Service due reminders

    Reminders based on last visit and mileage bring customers back to your workshop.

    Marketing engine

Modules used

The parts of IbixOS this runs on

  • AI voice and chat agents

    Agents that answer calls and chats around the clock in English and Arabic, using your live catalog and prices.

  • Product and price knowledge

    Your catalog, datasheets, stock and price lists in one searchable place for reps and AI agents alike.

  • Inbox, Teams chat and WhatsApp

    Email, WhatsApp and internal Teams chat land on the right customer record, so nobody sells from a private inbox.

  • Quotes, approvals and orders

    Build quotes from live price lists, route discounts and terms for approval, and track every revision until the PO arrives.

  • Credit and receivables

    Payment terms, credit limits and a credit score from real payment history, visible to sales before they quote.

  • Marketing engine

    Campaigns, forms, audiences and website tracking that feed qualified leads straight into the sales pipeline.

See all eight modules

Book a demo

See IbixOS run on your own catalog

Tell us a little about your team. A product specialist will reply within one working day to set up a 45-minute session.

  • A live walkthrough with your own products and a sample customer journey
  • A four-week rollout plan for your team and systems
  • Pricing: a monthly fee per user plus AI usage, sent as a written proposal

Or email crm@ibixos.com

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